Quest Assessment

Quest is a tool for continuous improvement, designed primarily for the management of leisure facilities and leisure development. Quest defines industry standards and good practice and encourages their ongoing development and delivery within a customer focused management framework.

Assessment consists of an 18 month cycle of inspections and mystery visits.

Quest scores are classified into the following categories:

Approved - above 60%
Commended - 68% to 74%
Highly Commended - 75% to 83%
Excellent - 84% and above.

Our score in October 2008 - 75% - Highly Commended.

For more information on Quest please:

Visit the Quest website